Shipping and Delivery

DELIVERY BY CARRIER - Free from €750

DELIVERY BY CARRIER

1. The parcel will arrive at the selected address.
2. We will send you a confirmation email as soon as we hand it over to the carrier.
3. The carrier will contact you to deliver the parcel.

FREQUENTLY ASKED QUESTIONS

What countries do you deliver to?

• Europe - we deliver orders from the Balistas.shop website to the following countries: France, Italy, Spain, Hungary, Slovenia, Croatia, Romania, Belgium, Holland, Greece, Portugal, Finland, Luxembourg, Denmark, Estonia, Latvia, Lithuania, Ireland, Bulgaria
• United States of America - we deliver goods ordered at Balistas.com exclusively to the USA.
• Czech Republic: we deliver goods ordered at Balistas.cz. exclusively to the Czech republic.
• Slovakia - we deliver goods ordered at Balistas.sk exclusively to Slovakia.
• Poland - we deliver goods ordered at Balistas.pl exclusively to Poland.
• Germany: we deliver goods ordered at Balistas.de exclusively to Germany.
• Austria: we deliver goods ordered at Balistas.at exclusively to Austria.

How can I track my order? 

• Once we receive your order, we will send you an email with a link for tracking. The link is usually operational within a few hours.
• If you also provide your telephone number in the order, you will receive delivery information by SMS from the carrier.

Can my shipping and billing addresses be different?

• Yes - your shipping address may be different from your billing address.
• Important! Both addresses must be in the same country.